Customer Support for Financial Services (German Speaker)
Posted by Blu Selection • Athens, Athens, Greece
About the Role
Quality and Service is what it is all about in today’s world for companies to remain competitive. From solving technical issues, providing product’s advice, following up on logistics, having quality checks to providing sales support, there are many areas where excellent customer support is required and this is where the company needs you! Whatever your profile and experience is, you will have the opportunity to make a difference!
Your responsibilities and impact as Customer Service Agent will be:
In this role, you will be the point of contact with customers in advising, selling, troubleshooting and even setting up their new products
Identify, reply and solve customer’s requests via phone, email and chat
Proving support for technical problems and issuing profile changes
Offering support for finding the best membership option to the candidates
Processing cases of account seizures
Troubleshootin...
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