Full Time

Customer Support Executive

Posted by CONNECTING 2 WORK • Thiruvananthapuram, Kerala, India

📍 Thiruvananthapuram, Kerala 🕒 March 02, 2026

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About the Role

 Job Description 
Roles and Responsibilities
Maintain high standards of customer services at the Front Desk so that customers expectations are consistently exceeded.

Any matter which may affect the interests of organization should be brought to the attention of the Management.

Collect and communicate customer feedback obtained from walk in customers in a timely and efficient manner

Maintaining good relationship with customers

Record all customer complaints / issues received and resolved by the front desk

Maintain and update the database with information on the nature of queries and status of resolution

Coordinate and follow-up with other internal departments

Provide quality service to the customer by responding to their requests promptly, efficiently and courteously. Responsible for daily administration

Prepare MIS and reports on daily basis

Job Details

Location Thiruvananthapuram, Kerala
Job Type Full Time
Category Information and Record Clerks
Posted March 02, 2026
Deadline April 11, 2026

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