Full-time

Customer Support Executive

Posted by CONNECTING 2 WORK • Thiruvananthapuram, Kerala, India

📍 Thiruvananthapuram, Kerala 🕒 February 25, 2026

Apply for this Job Similar Jobs

About the Role

 Job Description   
Roles and Responsibilities  
Maintain high standards of customer services at the Front Desk so that customers expectations are consistently exceeded. 
Any matter which may affect the interests of organization should be brought to the attention of the Management. 
Collect and communicate customer feedback obtained from walk in customers in a timely and efficient manner 
Maintaining good relationship with customers 
Record all customer complaints / issues received and resolved by the front desk 
Maintain and update the database with information on the nature of queries and status of resolution 
Coordinate and follow-up with other internal departments 
Provide quality service to the customer by responding to their requests promptly, efficiently and courteously. Responsible for daily administration 
Prepare MIS and reports on daily basis 

Job Details

Location Thiruvananthapuram, Kerala
Job Type Full-time
Category Other-General
Posted February 25, 2026
Deadline April 06, 2026

Ready to Apply?

Submit your application today and take the next step in your career journey with CONNECTING 2 WORK.

Apply Now