About the Role
Role Overview
We are hiring a Customer Support Representative to manage inbound customer queries across IVR, chat, and email. This is a metric-driven support role focused on SLA adherence, First Contact Resolution, CSAT, and proactive revenue signal identification.
The ideal candidate should be comfortable handling high ticket volumes, troubleshooting SaaS-based issues, and maintaining CRM hygiene while delivering exceptional customer experience.
About MyOperator
MyOperator is a Business AI Operator redefining customer communication through a unified platform that integrates WhatsApp, calls, and AI-powered chat and voice bots for seamless communication automation. Supporting a messaging-first and always-on world, MyOperator offers solutions like verified WhatsApp Business API, call management, campaign management, and GenAI-powered chatbots and voicebots. Trusted by over 12,000 businesses, in...
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Submit your application today and take the next step in your career journey with MyOperator.
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