Full-time
Customer Support Executive
Posted by ZingHR • mumbai metropolitan region, mumbai metropolitan region, India
About the Role
About the Company
ZingHR is a leading AI-enabled, cloud-based Human Capital Management (HCM) platform that helps enterprises manage their complete employee lifecycle — from hire to retire. With a strong presence across India and global markets, ZingHR empowers organizations with scalable HR automation, payroll, compliance, performance management, and workforce analytics solutions.
About the Role
Customer Support Executive – HRMS
Experience: 2-3 Years
Location: Mumbai
Employment Type: Full-Time
Responsibilities
- Provide functional support to clients on HRMS application
- Resolve user queries via calls, emails, and ticketing systems
- Assist clients with system navigation and issue resolution
- Coordinate with internal teams for escalations
- Ensure SLA adherence and client satis...
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