Full time

Customer Support Executive – Chat Process

Posted by Confidential • Mumbai, Maharashtra, India

📍 Mumbai, Maharashtra 🕒 February 21, 2026

About the Role

Job Type: Full-Time | Work From Office

Job Location: Malad / Thane

Job Role:

Handle customer queries via chat support

Provide accurate and timely resolutions to customers

Maintain quality, productivity, and SLA standards

Ensure customer satisfaction through effective written communication

Eligibility Criteria:

HSC with relevant experience

Graduates – Freshers welcome

Good written English communication skills

Basic computer knowledge required

Salary:

Up to 25,000 per month (based on experience & performance)

Shift & Working Details:

Rotational night shifts

5 days working

2 rotational weekly offs

Ready to Apply?

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