Customer Support Coordinator

Minimum Requirements:

• Must be a Medical Benefits Enquiries Representative for 6 months

• Must meet minimum requirements for Medical Benefits Enquiries certification as prescribed by operations management

• Applicants must be willing to work and relocate to Clark, Pampanga.

• Applicants must be a Filipino citizen or have a relevant residence status

• Bachelor's Degree in a relevant nursing and allied medicine field

• Clinical medical experience is an advantage

Key Responsibilities and Accountabilities:

• Will work with the Medical Benefits Team and will be responsible for the provision of accurate policy clarification and guidance to Emirates Group employees and their families.

• Manage emergency telephone approvals and be responsible for confirming cover based on an individual's medical history

• Respond and communicate effectively t...