Customer Support Coordinator

Location :
Remote

Position :
Full time - only days free

Hour :
7am - 16pm Arg Time / Thursday & Fridays off
(NOT weekends)

Salary : usd per month

Position Overview

We are looking for a Customer Support Coordinator to join the team and act as a key link between guests and internal operations. This role combines customer support (approximately 40%) with coordination and operational decision-making responsibilities (approximately 60%)

The ideal candidate is someone with strong communication skills, a calm and proactive mindset, and the ability to prioritize tasks in a fast-paced, guest-facing environment. This person will work closely with internal teams (operations, cleaning, inspections) to ensure a smooth guest experience while following established processes and decision frameworks.

Main Responsibilities

• Serve as the main point of contact between guests and the internal team across multiple channels (Airbnb pl...