Full time

Customer Support Associate (IT HelpDesk)

Posted by Pyramid Global Technologies • Australia, Victoria, Australia

📍 Australia, Victoria 🕒 February 23, 2026

About the Role

About the job Customer Support Associate (IT HelpDesk)

Job Description: Telco Helpdesk L1 ( Associate Customer Support) in Brisbane & Melbourne
Freshers are Welcome

Accepted Visa subclass:
489, 491, 485,190,189, 887, Citizen, PR.

Duration: 1 year Fixed Term contract role with leaves

Below experience Call center Experience :-

>> 0-3 months - 45k + super + shift allowance
>> 3- 6 months - 46.5k + super + shift allowance
>> 6 month and above - 50k + super + shift allowance

Shift timings :- a) 12 pm - 10 pm , b)9am - 6 pm , c) 10pm - 7am

(a) a shift finishing after 7.00 pm and at or before midnight (afternoon shift);

(b) a shift finishing after midnight, and at or before 7.00 am (night shift);

(c) a night shift which does not rotate wit...

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