Full-time

Customer Support Associate I

Posted by Arrow Electronics • Tlaquepaque, Jalisco, Mexico

📍 Tlaquepaque, Jalisco 🕒 March 01, 2026

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About the Role

Description
 :At Arrow, we're currently looking for a Customer Support Associate for our Nogales, Sonora and Guadalajara Offices. In this position, you'll have the opportunity to contribute individually and as a team member in providing a great experience to our customers through order management for light manufacturing orders handling the end-to-end process.
What You'll Be Doing
Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements.
Assist Sales with overall Quote to Order activities.
Responsible for Post-order to Invoice, including but not limited to: order entry, maintenance Value Added orders & follow up to complete end to end process.
Backlog Management.
Work with the Asset and different portals to expedite factory purchase orders to meet customer open order demands.
Manage inbound customer order formats (pdf, e-mail, Microsoft...
                

Job Details

Location Tlaquepaque, Jalisco
Job Type Full-time
Category Information and Record Clerks
Posted March 01, 2026
Deadline April 10, 2026

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