Full-time
Customer Support Associate (entry-level)
Posted by J-K Network Services • Pasig City, National Capital Region, Philippines
About the Role
Client Profile: One of the largest IT Company for over 49 years in the industry providing technology and electronics consultant.
Position: Customer Support Associate (entry-level)
Industry: IT Company
Location: Ortigas, Pasig City
Salary: Php18,000 – Php25,000
Schedule: Graveyard Schedule
Work Set up: Work on site
Benefits
Government-mandated benefits
HMO coverage
13th Month Pay
Leave credits
Joining bonus
Job Responsibilities
Respond to customer inquiries via phone calls, email, and messaging platforms
Assist customers with order processing, billing concerns, and service requests
Verify customer identity and securely update account records
Provide accurate information regarding products, services, and account details
Ensure all documentation and system entries are clear, complete, and accurate
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Position: Customer Support Associate (entry-level)
Industry: IT Company
Location: Ortigas, Pasig City
Salary: Php18,000 – Php25,000
Schedule: Graveyard Schedule
Work Set up: Work on site
Benefits
Government-mandated benefits
HMO coverage
13th Month Pay
Leave credits
Joining bonus
Job Responsibilities
Respond to customer inquiries via phone calls, email, and messaging platforms
Assist customers with order processing, billing concerns, and service requests
Verify customer identity and securely update account records
Provide accurate information regarding products, services, and account details
Ensure all documentation and system entries are clear, complete, and accurate
<...
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