Customer Support Agent - Pt
Posted by Hantec Trader • Portugal, Portuguese Republic, Portugal
About the Role
Department: Client Services
Reporting to: Business Manager
Working Schedule: Remote
As Hantec Trader has grown we require a dedicated support agent who will be able to provide support to customers via multiple channels but also act as a liaison for internal teams in resolving complex issues. With our volume in South America increasing, the need for a PT speaker has increased.
Role Overview
The Client Services & Account Support Executive is responsible for delivering exceptional client support by efficiently managing queries, facilitating account approvals, and ensuring seamless communication between clients and internal stakeholders. The role requires strong organizational skills, attention to detail, and the ability to manage multiple communication channels effectively.
Key Responsibilities
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