About the Role
About Influx
Influx provides customer service for brands and tech companies on demand, 24/7, every day of the year (including holidays). To achieve this, our operation consists of agents and managers working around the globe to achieve the company's objectives.
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About the Client
Our client is a global airport transfer company offering an unrivaled range of services, from VIP city transfers to affordable holiday taxis—operating across 500+ airports and travel gateways worldwide.
Role Overview
As a Bilingual Customer Service Associate (English/Spanish), you will play a key role in delivering exceptional customer support. You'll assist customers across multiple channels, resolve issues efficiently, and ensure a smooth and positive customer journey.
The ideal candidate is empathetic, solutions-oriented, and confident in communicating in both English and Spanish.
Key Responsibilities
- Provide biling...
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