Full-time
Customer Support Agent Career Starter
Posted by Metacom • Pasig, National Capital Region, Philippines
About the Role
Kick-start or elevate your career with exciting opportunities across top locations in Luzon. We’re looking for motivated individuals ready to grow in a dynamic and supportive work environment.
Job Description
Handle inbound and/or outbound customer interactions via phone, chat, or email
Address customer inquiries, concerns, and requests in a timely and professional manner
Provide accurate information about products, services, billing, and account details
Resolve customer issues efficiently while ensuring high customer satisfaction
Document customer interactions and update records accurately in the system
Adhere to company policies, procedures, and quality standards
Meet individual and team performance metrics such as quality, productivity, and customer satisfaction
Collaborate with team members and supervisors to improve service delivery
Available Work Locations
Quezon City: Eastwood
Job Description
Handle inbound and/or outbound customer interactions via phone, chat, or email
Address customer inquiries, concerns, and requests in a timely and professional manner
Provide accurate information about products, services, billing, and account details
Resolve customer issues efficiently while ensuring high customer satisfaction
Document customer interactions and update records accurately in the system
Adhere to company policies, procedures, and quality standards
Meet individual and team performance metrics such as quality, productivity, and customer satisfaction
Collaborate with team members and supervisors to improve service delivery
Available Work Locations
Quezon City: Eastwood
Ready to Apply?
Submit your application today and take the next step in your career journey with Metacom.
Apply Now