Customer Support Agent

About NCR

NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.


Title: SAS Support – Technical Support Agent Level 1


Location: Banja Luka office


Job Summary:

+ Working in our Technical Assistance Center (TAC) as a Software Support Specialist, Level 1, requires you to provide technical support to NCR Voyix customers and their representatives, with the goal to resolve issues with NCR Voyix products and equipment. You will be using existing tools to deliver resolutions remotely, coordinating with the existing internal teams and ensuring that customers receive prompt and accurate resolutions to their problems.

Job description:

+ Responsible for providing sup...