Customer Supply Chain Representative
Posted by Nexperia • Cabuyao, Calabarzon, Philippines
About the Role
The Role
The Customer Supply Representative (CSR) is the primary contact to Nexperia’s customers to ensure excellent levels of supply assurance, increasing both customer loyalty and sales potential. The role is responsible for handling and coordinating customer inquiries in the areas of ordering, demand forecasting, shipping, billing issues, and complaints. The CSR is generally dedicated to a specific portfolio of (one or more) customers and is responsible for developing a strong customer relationship. In addition, each CSR can and will be given tasks that support the team as a whole in our effort to provide best-in-class support.
What you will do
Develop and maintain a professional and positive relationship with key customer contacts and counterparts in Account teams, Business Groups and Support Teams at all times
Process customer orders in SAP and ensure compliance and ensure compliance and controls, including terms and conditio...
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