Full-time

Customer Success Specialist (Support)

Posted by Strutta • Vancouver, British Columbia, Canada

📍 Vancouver, British Columbia 🕒 March 20, 2026

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About the Role

Position Overview
Strutta is currently seeking a Customer Success team member for a one-year term (maternity).

Strutta is a DIY Social Media Contests & Sweepstakes platform based in Vancouver that has served some of the largest consumer brands in the world over its 9-year existence.

We are currently looking for a support delivery expert to cover our Customer Success function for a 1-year term. You’ll be enabling a highly diverse group of users and partners as they work to develop social promotions for their brands using our online platform.

You:
Have 3-5 years’ experience in a support capacity
Love problem solving and feel comfortable in high-pressure situations
Have worked in a software environment before
Are a strong communicator and execellent provider of customer service, both over the phone and through email
Are comfortable in ZenDesk, Desk.com, or an equivalen...
                

Job Details

Location Vancouver, British Columbia
Job Type Full-time
Category Information and Record Clerks
Posted March 20, 2026
Deadline April 29, 2026

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