Customer Success Specialist (German)

goFLUENT is a leading global provider of hyper‑personalized digital language learning solutions, trusted by over 1,000 corporations in 100+ countries.

Customer Success Specialist (German) – Madrid – Full‑time – Associate level.

• Deliver daily live kickoff webinars to onboard new learners and set them up for success.
• Use interactive elements (chat, polls, etc.) to encourage participation.
• Customize delivery style based on audience profiles (corporate learners, diverse cultures, language levels).
• Collaborate with content and training teams to refine scripts, presentation materials, and activities.
• Collect and share feedback to continuously improve learner experience.
• Track attendance, engagement, and learner feedback for data‑driven improvement.

• 2+ years experience in online training/webinars, ...