Full time

Customer Success Specialist - DACH

Posted by Shell • Dębniki, małopolskie, Poland

📍 Dębniki, małopolskie 🕒 February 25, 2026

About the Role

, Poland


Job Family Group:

Commercial and Retail


Worker Type:

Regular


Posting Start Date:

February 23, 2026


Business Unit:


Experience Level:

Early Careers


Job Description:

Location: Hybrid (Kraków)

Contract: 12‑month fixed term

Are you passionate about delivering exceptional customer experience while building your expertise in a dynamic, international environment? Join our Customer Operations team and play a key role in supporting Shell’s Mobility customers across Europe.

Customer Operations is part of Downstream Global Commercial, and our mission is simple:
deliver a best‑in‑market customer experience and business value — at an affordable cost.

This role is ideal for someone who enjoys solving customer issues end‑to‑end, thrives in fast‑paced environments, and brings strong communication and problem‑solving sk...

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