About the Role
Key Responsibilities:
Own and lead multiple, simultaneous customer engagements implementing Applause’s SaaS digital quality testing solution
Develop strong customer relationships that enable Applause to become a trusted adviser for our customers’ executives and stakeholders
Create management, execution and communication plans and processes
Provide both engagement and testing strategy leadership to customers
Analyze test data and provide research of coverage from multiple sources including our community of testers, environments and devices to show maximum value to customers
Gather testing requirements from client and translate into actionable testing projects
Leverage our community of testers around with world to form teams focused on exceeding customer expectations
Ensure customer and project success by managing completion of deliverables,...
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