Full-time

Customer Success - Process Adoption Lead

Posted by Autodesk • Ontario, Canada, Canada

📍 Ontario, Canada 🕒 February 28, 2026

About the Role

**Job Requisition ID #**

26WD94585

26WD94585, Customer Success - Process Adoption Lead

_French translation to follow!/Traduction française à suivre!_

Position Overview

Are you passionate about enabling Customer Success teams to perform at their best through effective readiness, enablement, and continuous improvement? Do you thrive at the intersection of learning, process, tools, and change management, and enjoy partnering across global teams to drive impact at scale? If so, you may be a great fit for Autodesk’s Global Customer Success organization.

In this role, you will play a key part in designing, delivering, and continuously improving **Customer Success readiness programs** that enable customer-facing roles to ramp quickly, adopt new ways of working, and execute consistently across regions and segments. Working closely with CS Program Managers, Instructional Designers, Process Managers, and global stakeholders, you will help t...

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