Full time

Customer Success Manager

Posted by Arqiva • United Kingdom, United Kingdom, United Kingdom

📍 United Kingdom, United Kingdom 🕒 January 30, 2026

About the Role

Customer Success Manager

Location: Commutable distance to Winchester / London


Total Package

  • Up to £70k base salary
  • 10% Bonus
  • 6% pension contribution
  • Private Medical
  • 25 days annual leave
  • Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance
  • Work. Life. Smarter. Our commitment to a flexible and hybrid working culture
  • You’ll partner with Account Management to shape, price, negotiate, and deliver customer contracts that are profitable and low‑risk. From opportunity qualification to handover and performance tracking, you’ll ensure deals meet our commercial guardrails and create long‑term value.

    The Role

  • Drive the operational performance of the account to prevent and reduce service credits, analysing data to deliver insights to drive p...
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