About the Role
Customer Success Manager
Are you skilled in driving meaningful engagement to achieve client success?
Would you like to join a company that helps advance science, technology and health?
About our Team
Our Academic & Government team helps our communities accelerate knowledge for a better world by helping to establish, discover and advance knowledge. We do this by turning scientific discoveries into peer reviewed knowledge, hosting the world’s richest corpus of knowledge, allowing users to unlock insights from content and by measuring the quality and impact of research - turning insights into outcomes.
About the Role
Customer Success Managers (CSMs) are the primary post-sales point of contact for customers. They are responsible for onboarding, enablement (including digital adoption), and value realization across Solutions and Research portfolios, and are expected to be fluent across all offerings.
CSMs ...
Are you skilled in driving meaningful engagement to achieve client success?
Would you like to join a company that helps advance science, technology and health?
About our Team
Our Academic & Government team helps our communities accelerate knowledge for a better world by helping to establish, discover and advance knowledge. We do this by turning scientific discoveries into peer reviewed knowledge, hosting the world’s richest corpus of knowledge, allowing users to unlock insights from content and by measuring the quality and impact of research - turning insights into outcomes.
About the Role
Customer Success Managers (CSMs) are the primary post-sales point of contact for customers. They are responsible for onboarding, enablement (including digital adoption), and value realization across Solutions and Research portfolios, and are expected to be fluent across all offerings.
CSMs ...
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