Customer Success Manager - Safety

The Role

Veeva is looking for a Customer Success Manager (CSM) to join our team in Korea, focused on ensuring the success of our customers utilizing Veeva Safety. We're seeking proactive individuals with deep life sciences expertise who are eager to help customers maximize the value of their Veeva solutions.As a key member of our CSM team, you'll work closely with customers, acting as a trusted advisor for their Veeva Safety initiatives. In this role, you'll be responsible for fostering strong customer relationships, understanding their success criteria, and guiding them in adopting best practices to achieve their business goals with Veeva Safety. You'll proactively identify opportunities for improvement, drive solution adoption, and ensure our customers gain maximum value from their investment. Additionally, you'll proactively track necessary feature enhancements related to Korean regulatory requirements and collaborate with the Product Manager team to gather product feedb...