About the Role
We’re Hiring | Customer Success Manager
(CSM)
| Pune | Hybrid
Sakon is looking for an experienced and customer-focused professional to join our team as a
Customer Success Manager (CSM) .
If you are passionate about customer engagement, SaaS solutions, strategic relationship management, and driving measurable business outcomes, this opportunity could be a great fit for you.
Location:
Pune, India (Hybrid)
Shift:
US Shift
Experience:
8-12 years in Customer Success / SaaS / Managed Services / Account Management
What You’ll Do:
Manage customer lifecycle from onboarding to adoption, retention, and growth
Conduct QBRs, customer reviews, workshops, and strategic engagement meetings
Build customer success plans aligned with business goals and KPIs Manage escalations and drive resolution in collaboration with internal teams
Develop Go-to-Green strategies for at-risk accounts
Monit...
(CSM)
| Pune | Hybrid
Sakon is looking for an experienced and customer-focused professional to join our team as a
Customer Success Manager (CSM) .
If you are passionate about customer engagement, SaaS solutions, strategic relationship management, and driving measurable business outcomes, this opportunity could be a great fit for you.
Location:
Pune, India (Hybrid)
Shift:
US Shift
Experience:
8-12 years in Customer Success / SaaS / Managed Services / Account Management
What You’ll Do:
Manage customer lifecycle from onboarding to adoption, retention, and growth
Conduct QBRs, customer reviews, workshops, and strategic engagement meetings
Build customer success plans aligned with business goals and KPIs Manage escalations and drive resolution in collaboration with internal teams
Develop Go-to-Green strategies for at-risk accounts
Monit...
Ready to Apply?
Submit your application today and take the next step in your career journey with Sakon.
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