Full-time

Customer Success Manager

Posted by ventureLAB • Markham, York Region, Canada

📍 Markham, York Region 🕒 February 28, 2026

About the Role

Help shape how privacy-first technology keeps people safe, healthy, and independent.

At Pontosense, we transform everyday spaces into intelligent, protective environments-using contactless sensing to understand what’s happening around us without intrusion. Our technology quietly safeguards the moments that matter most, helping people live safely and independently, while giving families and caregivers the confidence that their loved ones are protected.

Behind every lasting customer relationship is trust: built through understanding, insight ,and impact. That’s where you come in. As a Customer Success Manager, you’ll play acritical role in shaping how our customers experience and grow with Pontosense. You’ll act as a strategic partner. Guiding clients from onboarding to long‑term success, identifying opportunities for added value, and ensuring they realize the full potential of our platform.

This role is proactive, dynamic, and deeply collaborative. You’ll h...

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