Full-time

Customer Success Manager

Posted by Pavago • Kenya, Kenya, Kenya

📍 Kenya, Kenya 🕒 June 17, 2026

About the Role

Customer Success Manager (CSM / Account Manager, SaaS, Renewals & Growth) – Remote | U.S. Hours

Position Type: Full-Time, Remote
Working Hours: U.S. client business hours

About the Role

We’re hiring a Customer Success Manager (CSM) / Account Manager to own client relationships, drive product adoption, and protect + grow revenue.

This is not a support-only role.

You will:

  • Manage a portfolio of accounts
  • Drive onboarding and adoption
  • Identify risks early and prevent churn
  • Own renewals and expansion opportunities

If you think in terms of retention, expansion, and client value — this role is built for you.

What You’ll Own

1. Onboarding & Product Adoption

  • Lead onboarding and define success ...

Ready to Apply?

Submit your application today and take the next step in your career journey with Pavago.

Apply Now