Full time

Customer Success Manager

Posted by Baker Hughes • Florence, Tuscany, Italy

📍 Florence, Tuscany 🕒 March 01, 2026

About the Role

Do you enjoy working with cutting-edge technology?

Would you like to help shape the future of our global energy?

Join our Team!

We are looking for a to join our team and ensure our customers achieve maximum value from our digital products and services. As a CSM, you will act as a trusted advisor, driving adoption, engagement, and long-term satisfaction. You’ll work closely with customers to understand their goals, provide strategic guidance, and help them succeed.

In this role, you will be responsible for:

  • Customer Onboarding: Guide new customers through implementation and onboarding to ensure a smooth start.
  • Relationship Management: Build and maintain strong, long-term relationships with key stakeholders.
  • Product Adoption: Drive product usage and adoption by educating customers on features and best practices.
  • Account Growth: Identify upsell and cross-sell opportunities in collaboration with the solution ar...
  • Ready to Apply?

    Submit your application today and take the next step in your career journey with Baker Hughes.

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