Full-time
Customer Success Manager — Drive Adoption & ROI (Enterprise)
Posted by CoLab Software • Canada, Canada, Canada
About the Role
A leading software company in Canada is seeking a Customer Success Manager to lead the post-sale journey for Commercial and Enterprise customers. This role focuses on driving onboarding, product adoption, and customer satisfaction. The ideal candidate has 1-3 years of experience in customer-facing roles within B2B SaaS and is comfortable managing timelines and relationships. Some travel (up to 25%) may be required to meet with clients, ensuring strong engagement and outcomes.
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