Customer success manager

About Super AGI
Super AGI is an AI-first company building cutting-edge autonomous agent infrastructure for developers and enterprises. With a growing customer base and rapid product evolution, we are scaling our Customer Success team to deliver an exceptional post-sale experience and drive long-term value for our users.
Role Overview
As a Customer Success Manager, you’ll play a critical role in supporting our users throughout their lifecycle — from onboarding to adoption to retention. You'll be responsible for day-to-day interactions, helping customers get the most value out of Super AGI, and ensuring a high-quality experience that drives satisfaction and renewals.
Key Responsibilities
- Own and manage relationships with high-value or strategic customers.
- Act as the primary point of contact post-implementation, ensuring ongoing satisfaction and engagement.
- Conduct regular business reviews and success planning sessions with clients.
- Drive customer renewals,...