Customer Success & Implementation Manager

Customer Success & Implementation Manager

Role: SMB Customer Success & Implementation Manager (AI-Based Onboarding & Training Platform for Sales Teams)

About Us:

We are a VC-backed, fast-growing AI company based in California that has an AI-powered platform that revolutionizes sales training and onboarding. We put the success of our customers and people first, delivering that through innovative AI technologies and engaging, cutting-edge software. Our platform leverages state-of-the-art AI to personalize training based on the unique characteristics of each user, helping high-growth SaaS companies transform their sales performance. This role will be a founding member of our Customer Success & Implementation Team. Must be able to work US Pacific Time Zone.

Key Responsibilities

• Customer Onboarding & Implementation
• Help Customers create high quality training content with our platform
• Build cu...