Full Time
Customer Success Engineer ( Devops) - Coralogix
Posted by Nexthire • Gurugram, Haryana, India
About the Role
Company Name : Coralogix
Exp : 1-3 Years
Location : Gurgaon Sec 43
Job Description
Exp : 1-3 Years
Location : Gurgaon Sec 43
Job Description
Customer Success Engineer - ( Devops )
Gurgaon, India · Full-time · Intermediate
About The Position
- Act as the primary contact for our customers regarding all technical issues.
- Take full responsibility for customer support cases from initiation to resolution, prioritizing customer satisfaction throughout.
- Build relationships and collaborate with technical stakeholders to encourage product adoption and growth.
- Guide and educate customers through the onboarding process and ensure effective ongoing use of our services.
- Represent customer interests internally, serving as their technical advocate within Coralogix.
- Manage and prioritize multiple issues simultaneously.
- Escalate unresolved issues to relevant internal teams pr...
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