Customer Success Engineer

CodeRoad provides end-to-end software development services, helping businesses scale with ideal infrastructure solutions. From staff augmentation to dedicated IT teams and general software engineering, our nearshore technology services empower businesses to thrive in an ever-evolving digital landscape.

About the Role

As a Customer Success Engineer, you are the primary technical partner for our post-sale customers, sitting at the vital intersection of engineering and customer success. You will anchor the technical relationship, acting as a hands‑on expert capable of debugging production issues and writing sample code, while maintaining the strategic vision necessary to guide customers through complex onboarding and long‑term adoption.

This role is critical to ensuring our clients derive maximum value from our solutions. You will serve as the voice of the customer internally and the face of engineering externally, taking full ownership of account health an...