Customer Success Consultant

About Us:

MTAP Technologies is a SaaS company automating transportation. MTAP uses the principles of IoT to provide a secure, centralized platform that automatically tracks and manages a varied range of transportation requests for employee and school transportation. MTAP is focused on passenger safety and helps in reducing cost and travel time.

Roles & Responsibilities:

• Responsible for the implementation and support for Safetrax tool for large corporates and fleet partners

• Act as a single point of contact for all client queries.

• Serve as a primary point-of-contact for Client satisfaction and act as the liaison between the clients, sales, and other functional groups.

• Managing the entire show of Account Management and supporting clients.

• Owning the long-term as well as the short-term growth strategy of the account(s).

• Participate in internal planning activities to develop schedules a...