Customer Success Consultant | CX

Our Why

At Datacom, we work alongside organisations and communities across Australia and New Zealand to create lasting impact; helping people and businesses use the power of technology to innovate, grow, and thrive.

Every month we support more than two million customer interactions that enrich lives, solve problems, and strengthen connections. From enabling seamless experiences for end users to empowering employees with the right tools, our role is deeply anchored in the success of our customers and the wellbeing of our communities. This sense of purpose drives everything we do and is captured in our vision “Always solving.”

About the Role (your why)

As the Customer Success Consultant, you play a key role as our customer service champion someone who thrives on delivering exceptional experiences for both end users and employees. You’ll combine deep platform knowledge, operational insight, and process excellence to help our cus...