About the Role
Summary
As a Customer Success Associate team member you will be directly responsible for assisting our customers with technical problems when using our products and services along with onboarding , Implementation, Adoption, configuration with an excellent customer service oriented mindset. This is an exciting opportunity for those who are curious, diligent, and want to learn and develop their professional skills within a fast-growing start-up.
The ideal candidate will be experienced in resolving customer queries, recommending solutions and guiding product users through features and functionalities. We expect you to be a reliable professional, and an excellent communicator who's able to earn our clients' trust. Your overarching goal is to ensure an enjoyable experience for everyone using Avoma.
The Scheduled Shift For This Role Will Be
As a Customer Success Associate team member you will be directly responsible for assisting our customers with technical problems when using our products and services along with onboarding , Implementation, Adoption, configuration with an excellent customer service oriented mindset. This is an exciting opportunity for those who are curious, diligent, and want to learn and develop their professional skills within a fast-growing start-up.
The ideal candidate will be experienced in resolving customer queries, recommending solutions and guiding product users through features and functionalities. We expect you to be a reliable professional, and an excellent communicator who's able to earn our clients' trust. Your overarching goal is to ensure an enjoyable experience for everyone using Avoma.
The Scheduled Shift For This Role Will Be
- 8 pm-4 am IST
- 6 pm-3 am IST
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