Customer Solutions Specialist

Customer Service role in industrial manufacturing supporting orders, enquiries & distributors in a fast-paced team environment.

The Company

Our client is a well-established industrial manufacturing business, supplying high-quality products to a broad customer base across Australia. Known for their reliability and strong service standards, they operate in a fast-paced, team-focused environment and pride themselves on delivering practical solutions and consistent support to their customers and distributors.

The Role

• Handle customer orders, quotes, and enquiries via phone and email, ensuring accuracy and timely turnaround
• Support customers and distributors with product, freight, and billing queries in a professional and helpful manner
• Troubleshoot issues and see them through to resolution, escalating where required
• Work closely with sales and operations to track orders,...