Customer Solutions Executive

We are looking for an individual to join our Customer Solutions department, working initially in a twelve-month fixed term contract.

Why should you join our Customer Solutions team?

Customer Solutions is a vibrant and fun department, looking after all customers in the final 4 months of their PCP agreement. Our specialist team have a goal to retain as many customers within the brand as possible, either through dealer referrals, or refinancing their GFV. We also manage TFS's Staff, Friends & Family product, around 20-30 additional customers per month.

Sitting in the Sales & Marketing department, we are in a truly unique position as the only customer facing department in this area, giving us the opportunity to support on sales-focused pilots, and developing our processes to provide support to our Centre Network.

We are a supportive department, where we foster a learning and self-development culture and proactively encourage each other to continue be...