Full-time

Customer Solution Engineer

Posted by KONE • Petaling Jaya, Selangor, Malaysia

📍 Petaling Jaya, Selangor 🕒 March 01, 2026

About the Role

Main Responsibilities:
Support provides technical, CAD & Building Information Modelling (BIM) to the KONE Australia & New Zealand CSE team, understands customer requests, and customizes layouts to combine with standard & non-standard KONE offerings.
Focusing on both frontline & supply line BIM cases, CSE Engineer, Support is accountable for providing layouts for tender, construction, and approval, including integrations, products, steel shafts, title-blocks, correct revisions and drafting ISO accuracy.
Job Descriptions:
Collaboration with KONE Australia & New Zealand CSE Team:
Responsible for updating BIM and layouts when required.
Ensures optimal turn around of KANZ BIM to meet customer needs and expectation.
Participates in KANZ CSE frontline meetings and answers layout and technical questions when needed.
Works with KANZ CSE to optimise the solution when required.
Works cross-business in NBS & Modernisation
Collaboration with Supply Line Team:
Respo...

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