Customer Services Support Technician

At Smart Payment Technologies, we deliver complete, innovative, and tailored payment solutions that help businesses thrive in a rapidly evolving payments landscape. By combining industry-leading security standards with the latest payment technologies, we empower our customers to adapt, grow, and stay ahead of the competition.

We are looking for a Technical Support & Customer Services Technician to join our growing team. This is an excellent opportunity for a technically minded individual who enjoys problem-solving, customer interaction, and working within a fast-paced technology environment.

The Role

As a Customer Services Support Technician, you will play a key role in supporting our customers by providing technical expertise, diagnosing product and software issues.

You will also work closely with our Sales and Services teams to ensure customer technical requirements are understood and delivered, while supporting the processing, testing, and configurati...