Full-time

Customer Services Specialist

Posted by Werfen • Lliçà d'Amunt, Catalunya, Spain

📍 Lliçà d'Amunt, Catalunya 🕒 March 03, 2026

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About the Role

Overview
Reporting to the Customer Service Manager, Customer Service Specialist is responsible for acting as a liaison between customers and company, to ensure excellent service standards, respond efficiently to customer inquiries and build sustainable relationships with internal areas.
Responsibilities
Key Accountabilities
The key deliverables to be achieved and the ongoing responsibilities of the role are:
Improves customer service experience, creates engaged customers and facilitates organic growth by communicating in a clear and friendly way.
Provides customers with quality service, providing continuous accurate information about the status of their orders
Identifies and assess customers’ needs to achieve satisfaction.
Takes ownership of customers issues and follows problems through to resolution.
Follows communication procedures, guidelines and policies.
Maintains an o...
                

Job Details

Location Lliçà d'Amunt, Catalunya
Job Type Full-time
Category Information and Record Clerks
Posted March 03, 2026
Deadline April 12, 2026

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