Customer Services Consultant Song (GN)
Posted by Accenture • Kraków, Lesser Poland Voivodeship, Poland
About the Role
WHO WE ARE:
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.
Within Strategy & Consulting Global Network Song Practice we drive innovation and deliver value by crafting tailored digital strategies for some of the world’s most successful organizations. Our focus spans marketing, commerce & sales and service functions, supporting transformative strategies that boost business performance, enhance customer experience, and foster long-lasting relationships.
THE WORK:
Planning, designing and delivering customer interaction solutions across IVR, web, email, chat, SMS, and social media channels.
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