Full-time
Customer Service/Call Centre Representative
Posted by Kelly Services • Windsor, ON, Canada
About the Role
Kelly Services is seeking an enthusiastic and dedicated **_Customer Service/Call Centre Representative_** to join our client, located in Windsor, ON, for a **temporary 6-month** opportunity. If you have a passion for helping others and thrive in a fast-paced environment, we want to hear from you!
**Main Responsibilities:**
+ Handle customer inquiries related to billing, arrears, and account management, providing solutions and guidance on payment options and programs
+ Manage account setups, terminations, and updates with accurate data entry and recordkeeping
+ Schedule and coordinate appointments for water services and meter-related operations
+ Address and resolve billing errors, analyze accounts, and maintain compliance with company and regulatory standards
+ Reconcile collection accounts, allocate payments, and audit records for accuracy
**Requirements:**
+ Minimum 2 years of call centre or customer service experience (phon...
**Main Responsibilities:**
+ Handle customer inquiries related to billing, arrears, and account management, providing solutions and guidance on payment options and programs
+ Manage account setups, terminations, and updates with accurate data entry and recordkeeping
+ Schedule and coordinate appointments for water services and meter-related operations
+ Address and resolve billing errors, analyze accounts, and maintain compliance with company and regulatory standards
+ Reconcile collection accounts, allocate payments, and audit records for accuracy
**Requirements:**
+ Minimum 2 years of call centre or customer service experience (phon...
Ready to Apply?
Submit your application today and take the next step in your career journey with Kelly Services.
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