Customer Service (Work From Home)

Requirements

• Able to speak & type Mandarin and have good English proficiency
• Minimum Diploma or higher.
• Previous working experience in customer service, or customer service related fields will be prioritized.
• Fresh graduates are encouraged to apply
• Good communication and interpersonal skills.
• Preferably with outspoken personality.
• Presentable outlook and personality.
• With Customer Service experience is added advantage
• Computer Literate
• Able to work morning shift & night shift rotation (12 hour including 1 hour break per shift)

Responsibilities

• To efficiently handle customer enquiries.
• To provide fast and timely solutions to all customer related problems.
• To ensure customer satisfaction by providing excellent Customer Services.
• Effectively manage large numbers of incoming messages.
• Handle complaint, provid...