Full-time

Customer Service Team Lead - KL

Posted by Teleperformance • Petaling Jaya, Selangor, Malaysia

📍 Petaling Jaya, Selangor 🕒 March 01, 2026

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About the Role

 Qualifications 
Minimum requirements:
Bachelor Degree preferred
Significant experience in a complex fast paced environment
Minimum 2 years of prior relevant people management experience
Strategic thinker with strong analytical and creative problem-solving skills
Excellent written and verbal communication skills
Passion for ensuring an excellent user experience
 Responsibilities 
 Responsibilities:
Provide mentorship, guidance and career development to members of your team
Lead a high-performing team through an exciting transition to build problem solving, 
critical thinking, analytical and technical capabilities which will enable the 
department to develop deeper, more scalable solutions
Team management responsibilities for a market team, whilst also serving as a cross-functional and a global liaison in developed areas of expertise
Es...
                

Job Details

Location Petaling Jaya, Selangor
Job Type Full-time
Category Supervisors of Office and Administrative Support Workers
Posted March 01, 2026
Deadline April 10, 2026

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