Customer Service Support Specialist

Are you confident, articulate, and customer-focused? Join our growing real estate team and play a key role in connecting investors with premium property opportunities. We are looking for motivated individuals who enjoy client interaction and thrive in a performance-driven environment.

Role Summary

As a Customer Service Support Specialist, you will be the first point of contact for potential buyers and investors. You will engage prospects, understand their needs, and guide them toward suitable real estate investment options while supporting the sales team in achieving targets.

Key Responsibilities

• Contact potential clients via phone, email, and digital platforms
• Handle and respond to property inquiries professionally
• Understand client requirements and suggest appropriate opportunities
• Follow up with leads to increase conversion rates
• Maintain and update client records in the CRM system
• Coordinate wit...