Full-time

Customer Service Support Lv1

Posted by E-Solutions • Vermilion, Alberta, Canada

📍 Vermilion, Alberta 🕒 March 16, 2026

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About the Role

Job Title: Customer Support Representative Location and address : Vermilion, Alberta

Job Summary:

We are looking for a Customer Support Representative to assist with routine customer service tasks in the order management process. This role will help with order intake, confirmation, processing, and fulfillment, ensuring a smooth and positive experience for our customers.

Key Responsibilities:Support order management activities such as order entry, confirmation, and tracking.

Update internal teams on order status and raise issues when needed.

Prepare and maintain order-related documents as per company procedures.

Assist in resolving simple administrative or clerical issues related to orders.

Check customer orders for credit, contract terms, pricing, stock, and delivery availability.

Follow standard processes for order status, invoices, and contract balances.
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Job Details

Location Vermilion, Alberta
Job Type Full-time
Category Information and Record Clerks
Posted March 16, 2026
Deadline April 25, 2026

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