Full Time

Customer Service Support

Posted by WestRock • Conover, North Carolina, United States

📍 Conover, North Carolina 🕒 June 19, 2026

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About the Role

 Description & Requirements 
 Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate. The Opportunity:
Responsible for supporting daily operations by supporting job orders and releases, maintaining accurate records and databases, and ensuring timely processing of invoicing and reporting. This role includes tracking outsourced work and shipments, verifying pricing and job acknowledgments, maintaining scheduling and system data (including price lists, customer information, and production paths), and handling complaint tracking. Additionally, the position ensures proper file retention, sample handling, and overa...
                

Job Details

Location Conover, North Carolina
Job Type Full Time
Category Information and Record Clerks
Posted June 19, 2026
Deadline July 29, 2026

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