Full-time
Customer Service Specialist with foreign languages
Posted by GOLDMAN RECRUITMENT • Kraków, Lesser Poland Voivodeship, Poland
About the Role
For our Client, a leading global business services provider, we are looking for enthusiastic and communicative individuals to join their team in Kraków as a Customer Service Specialist. This company is renowned for its dedication to customer satisfaction and innovation, offering a vibrant work environment that emphasizes professional growth and collaboration.
Responsibilities:
- handle business inquiries and phone calls,
- provide customers with information on products, promotions, orders, invoices, payments, returns and terms,
- process customer requests and update data accurately,
- record interactions in the system,
- support the rollout of new it solutions,
- suggest ideas to improve customer service and satisfaction,
- collaborate with the team and support colleagues’ development,
- take part in cross-department projects beyond daily tasks.
Requi...
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