Customer Service Specialist (Transfer Team)

Hey there!

Are you ready to join a fast-growing international travel-tech company and be a part of an awesome team? At RateHawk, we’re passionate about travel and technology, and we’re looking for a Customer Support Specialist (Transfer Support Team) to help us keep our clients happy and our operations smooth.

Who We Are:

We're a fast-growing international travel-tech company with an amazing team, a fantastic culture, and plenty of opportunities for growth. If you love helping people and solving problems, we’d love to hear from you!

Requirements

What You’ll Do:

• Rapidly and effectively resolve client issues: Receiving and processing partner requests for online transfer bookings (order changes, booking additional services, resolving incidents) through our CRM system;
• Advise clients: Supporting partners at all stages of working with the online product (search, bookin...